Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Taboo Muskoka is hiring a Golf Shop Attendant! If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you!
Come work & play in beautiful Muskoka! Taboo Muskoka is a privately owned Resort and Golf Operation whose mandate is to ‘Create happiness by offering incredible Muskoka experiences to our guests and team.’
Staff Housing Available

REQUIREMENTS & QUALIFICATIONS

• High school level English communication skills
• Prior experience in golf or front desk operations an asset
• Prior retail experience an asset
• Proficiency with Microsoft Office required
• Excellent public relations skills
• Must excel in customer service
• Proven organizational skills and an attention to detail
• Strong communication skills and a proven ability to work well in a team environment
• Be neat and professional in appearance

PHYSICAL ENVIRONMENT & REQUIREMENTS

• Work under pressure
• Work in a fast paced environment
• Inside and Outside in a variety of weather conditions
• Must be able to lift 25 LBS
• Long periods of standing on your feet
• Must be willing to work morning shifts, evening shifts, weekends and holidays

• Opening and closing the Pro Shop, including nightly reporting and passalong
• Maintain Pro Shop cleanliness and tidiness at all times
• Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
• Attend to the Reservations line, book tee times and answer inquiries
• Deliver excellent customer service in a friendly and professional manner
• Perform all duties in accordance with daily procedures
• Assist members/guests with questions and concerns
• Stay in constant contact with the Outside Services team
• Print cart plates and driving range name plates
• Contribute to the coordination of all member and guest events and functions
• Maintain communications book
• Handle guest complaints in a friendly and professional manner, report complaints to the Golf Shop Manager and/or Golf Operations Manager
• Provide daily sales report to the Golf Shop Manager and/or Golf Operations Manager
• Assist the F&B team when required
• Assist the Outside Services team when required
• All other duties as assigned