SKILLS:

• Excellent communication & organisational skills
• IT Literate: Word, Excel, ESP
• Excellent written and verbal communication
• Strong attention to detail
• Ability to manage varied workload and meet objectives
• A creative mindset with ‘can do’ attitude

EXPERIENCE:

• Previous experience within golf or member club environment

· Greet and welcome visitors in a professional and friendly manner
· Answer and direct phone calls, taking messages as necessary
· Provide general administrative and clerical support for both Golf & Events
· Perform data entry tasks and maintain accurate records
· Handle incoming and outgoing mail, packages, and deliveries

· Maintain a clean and organised reception area

• Showing guests around the facilities and answering any queries that guests or members may have
• Dealing with all calls for tee time bookings
• Dealing with day-to-day golf & events enquiries
• Proactively following up with any membership, group golf or golf lesson enquiries
• Selling golf equipment
• Checking in golfers
• Working in the retail shop using the tills and booking systems
• Assisting with buggy maintenance & hire operations
• Responding to Membership enquiries