Golf Shop Concierge at Surface Prep Supply Inc

Naples, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

20.0

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, People Management, Attention To Detail, Decision Making, Problem Solving, Inventory Management, Event Planning, Communication, Scheduling, Marketing, Social Media Management

Industry

Hospitality

Description

Description We are currently looking for a friendly Golf Shop Concierge to join our Golf Department at Quail West! Quail West is a leading private golf and country club that prides itself on providing world-class facilities for Members and their guests and an extraordinary and inclusive, yet unpretentious lifestyle. One of Southwest Florida’s most welcoming clubs, Quail West’s courses, facilities and services are shared by a limited number of members to enhance the quality of the member experience. This is a Full-time position. Pay rate: $20.00 an hour Shift: 4 - 5 days/ 34 - 40 hours a week Essential Duties and Responsibilities: Greet all members, guests, and staff by name when they enter the Golf Pro Shop. Answer phones and direct calls, as needed. Assist with any questions or concerns. Organize and schedule appointments for members and their guests. Assist in the preparation of department reports. Update and maintain department policies and procedures as needed and as directed by the Head Golf Professional or Director of Golf. Maintain distribution/contact list for members, staff, and vendors. Provide overall general support for the members and their guests; exhibiting the highest level of customer service at all times. Promote the club’s golf programs, events, and values to the membership. Relay important information to the management staff, including member and/or guest-related issues, equipment malfunctions, or staff concerns. Record Inventory for the shop and assist merchandisers to rearrange the golf shop when necessary. Assist with Tournament operations and event planning. Manage the Foretees online tee time system, including daily notes. Open and/or close the Golf Shop, as well as reconcile the daily sales activity. Manage Golf Shop marketing materials, including social media sites and fliers/postings via Canva. Act as Golf liaison will all departments within the club. All other duties as assigned. Why Join the Quail West Team? Some of our AMAZING Benefits Include: Free employee meals Excellent Paid Time Off program(PTO) 401k with excellent employer match Health insurance after 60 days $500.00 Employee Referral Bonus Discounts on retail items at the Golf Shop Special parties & celebrations Uniforms Employee Assistance Program Playing and practice privilege And many more! Requirements Qualifications: Minimum of a high school diploma and two years’ experience Effective people management skills. Meticulous attention to detail. Strong decision-making and problem-solving skills. Valid State-issued Driver’s License Meet all Federal and State Employment Eligibility guidelines Physical Demands and Work Environment: Must be able to reach, bend, stoop, stand and lift up to 50 pounds. Must be able to stand for prolonged periods of time. Moderate noise level in the work environment.

Responsibilities

The Golf Shop Concierge is responsible for greeting members and guests, managing appointments, and providing overall support to enhance the member experience. Additional duties include managing inventory, assisting with tournament operations, and promoting club events.