GOLF SHOP SUPERVISOR at Elmwood Golf Course

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Golf Operations, Communication, Retail Management, Team Leadership, Problem Solving, Cash Handling, Inventory Management, Scheduling, Training, Sales, Event Planning, Attention to Detail, Pro Shop Management, Microsoft Office, Point of Sale Systems

Industry

Description

Description Landscapes Golf Management and Prairie Green Golf Course are seeking a motivated and customer-focused Golf Shop Supervisor to join our dynamic golf operations team. This role offers an exciting opportunity to contribute to a premier golf course in Sioux Falls, ensuring exceptional service and operational excellence. If you have a passion for golf and customer service, we invite you to apply and grow with us. Must be at least 18 years of age at the time of hire. This is a seasonal role from April to November. To learn more about Sioux Falls Golf visit - www.siouxfallsgolf.com Our Values Bring Us Together; Our Expertise Sets Us Apart. We at LGM believe these values are instrumental to our daily operations. LGM Values: Do the Right Thing, Take Care of Each Other, Find a Way, Lead, Be the Best To learn more about Landscapes Golf Management visit www.landscapesgolf.com. JOB SUMMARY This position is responsible for assisting with day to day operations of the club. Works closely with the Assistant General Manager and General Manager to ensure the best possible golf experience for members and guests. ESSENTIAL JOB FUNCTIONS Promotes, works and acts in a manner consistent with the values of LGM. Registers golfers for their tee times, checks in customers, takes payment and assigns golf carts. Maintains accurate logs. Opens and closes pro shop per club standard operating procedures including register set-up and/or closing. Prepares bank deposits. Cash out members/customers; maintain and monitor the front counter. Processes all sales following proper money handling procedures. Schedules pro shop and outside service staff. Trains pro shop and outside services staff on standard operating procedures, service requirements and point of sale system. Orders, stocks, tags and displays merchandise on golf shop floor ensuring all merchandise is neatly arranged and restocked to proper level. Manages play ensuring acceptable pace of play and professional golf environment. Maintains the cleanliness of the pro shop. Handles member and guest requests, complaints and inquiries with composure and in a timely professional manner. Promotes the interest in the sport of golf and the use of the course. Assists with planning, organizing and directing golf tournaments for members and outside organizations. Assists with monthly physical merchandise count. Gathers, processes and submits payroll information for the golf department and outside services timely and accurately; maintains employee files and records. Attends and actively participates in regularly scheduled staff meetings. Collaborates and assists with Food & Beverage operations as needed. Maintains neat, well groomed, professional appearance and demeanor. Demonstrates a commitment to the work and success of the club and the Company by being service- and solution-oriented, having positive interactions with all club staff and members/guests, and meeting established quality, service and safety expectations. Performs additional assignments per the direction of club or Company managers. Regular and punctual attendance on site for all scheduled shifts is required. Requirements KNOWLEDGE, SKILLS AND ABILITIES The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Has knowledge of the organization and pro shop operations. Understands the rules of golf, the equipment used and golf tournament organization. Has knowledge of practice facility operation and management. Effective communication skills orally and in writing. Working knowledge of Microsoft computer programs, tee time and POS systems. Able to provide a high level of customer service with attention to detail. Can compute simple math and count change accurately. WORK HOURS AND CONDITIONS Work hours may include early mornings and evenings on weekdays, weekends and holidays. Subject to inside and outside environmental conditions. May be exposed to inclement (non-threatening) weather, plant protection products, fertilizers, misdirected golf balls, and sharp and rapid equipment movement on a daily basis. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed. REQUIREMENTS High School diploma, GED or equivalent Associates degree in Business Administration/Management preferred 1-3 years previous retail or hospitality experience preferably in a Pro Shop. PHYSICAL REQUIREMENTS Seeing and hearing: read documents, computer screen, answer phones, communicate in person 50-100% Standing and walking 25-100% Climbing, stooping, squatting and kneeling 25-50% Dexterity: utilizing phone, typing, and writing 50-75% Lift in excess of 30 pounds 0-24% Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description may be changed or updated at any time without notice.

Responsibilities

The Golf Shop Supervisor assists with day-to-day operations of the club, ensuring an exceptional golf experience for members and guests. This includes managing staff, handling customer transactions, and maintaining the pro shop's appearance and inventory.