YOUR SKILLS AND EXPERIENCES:

Essential:

• Proven customer service experience, used to fast pace working environment
• Exposure to a Logistics environment
• Ability to prioritise your work and meet tight deadlines
• Systems experience – strong Excel, and PowerPoint skills

Desirable:

• Oracle ERP advantageous
• Manufacturing background

• Displaying a proactive customer focused attitude that aids the delivery of the Goods Receiving and Logistics SLAs and KPIs. This includes having a wider business appreciation for other departments and their key pressures and goals
• Using Oracle to maintain and improve key processes within the Logistics department. This includes liaison across the whole Logistics team and customer base to understand and suggest enhancements to daily activities
• Display a vision for improvement opportunities and appropriately suggest, engage, plan and deliver such opportunities. E.g. Oracle upgrades, Site Transformation
• Effectively able to performing a diverse range of activities across Logistics but with a specialism for Goods Receiving to support the continuous improvement of the department in line with objectives
• Provide subject matter expert advice to the team and business by displaying knowledge and resolutions to challenges within the boundaries of the agreed Goods Receiving processes
• Engage the wider Goods Receiving Team with continuous improvement, troubleshooting and wider business requirements and queries while providing an excellent level of Customer Service