WE’RE LOOKING FOR A GOVERNANCE OFFICER, INTERESTED?

Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Interested in joining a great organisation with an employee offer and experience that rivals others? Are you looking for a new challenge? If so, please keep reading as you’re just what we’re looking for!

The post holder will be responsible for providing expert advice and support to both officers and Councillors on a diverse range of governance matters, focused around the Council’s response to and learning from corporate complaints. You will provide operational support to the Principal Complaints Officer; deliver insight on procedural matters; and on improving outcomes for residents through learning when things go wrong. You will work closely with the Governance Legal Team handling complex issues relating to corporate complaints; and with the complaints teams focussed on housing and social care matters to help the Council gain a holistic insight.