Requisition No: 858937
Agency: Commerce
Working Title: 858937-GOVERNMENT OPERATIONS CONSULTANT II - 40034039
Pay Plan: Career Service
Position Number: 40034039
Salary: $50,000.00 - $55,000.00
Posting Closing Date: 08/24/2025
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JOB TYPE: FULL TIME / Career Service
POSITION LOCATION: Tallahassee, FL (relocation benefits are not available for this position)

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to conduct research, interpret information and apply knowledge to work activities.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem-solving techniques.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to research information and apply to daily tasks.
• Ability to organize data into logical format for presentation in reports, documents, and other written materials.
• Ability to utilize problem solving techniques.

IN COLLABORATION WITH OUR PARTNERS, WE SALUTE OUR NATION’S VETERANS AND ARE HONORED TO HAVE THE OPPORTUNITY TO SUPPORT THEM AND THEIR FAMILY MEMBERS BY ENCOURAGING THEM TO APPLY AT FLORIDACOMMERCE FOR POSITIONS THAT FIT THEIR SKILL SETS.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)
Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

YOUR SPECIFIC RESPONSIBILITIES:

Provides direction, guidance and technical assistance for workforce programs, which includes the development of appropriate training and providing the training as needed.
Conducts research of federal and state statutes, regulations and other governing authorities to develop, review and update programmatic policies, procedures, guidelines, and state and local plans. Evaluates the impact of statutes, regulations and governing authorities on operations, identifies potential problems, and recommends appropriate action.
Provides guidance and assistance to partner staff, agency management, program administrator and agency staff in the management and operation of programs and responsibilities. Consults with management on the development and implementation of training and technical assistance to improve workforce program outcomes.
Investigates, assesses, analyzes, and makes recommendation(s) to resolve issues and problems presented by partner staff, agency management, program administrator and agency staff. Consults with agency staff members and external partners to develop solutions for programmatic operational problems.
Participates in quality assurance reviews, identifies corrective action, assists with and/or prepares reports, and follows up on concerns. Provides feedback on updating quality assurance tools. Participates in data validation on site reviews, as needed.

THE WORK YOU WILL DO:

The Government Operations Consultant II (Workforce Programs Consultant) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support.

This position provides policy direction, guidance, training, and technical assistance to Local Workforce Development Boards (LWDBs) and one-stop delivery partners for assigned workforce development programs. The incumbent may be assigned to:

• One or more of the following workforce development programs: Wagner-Peyser; Workforce Innovation and Opportunity Act (WIOA); Reemployment Services and Eligibility Assessment; Complaint System; and/or
• Local Workforce Development Area and Board Governance.

Additionally, the position identifies areas of opportunity, as well as promising and best practices, makes recommendations to management on improving and creating efficiencies for assigned workforce program(s), and provides recommendations regarding program structure and service delivery strategies for use by LWDBs and the one-stop delivery system.
We are seeking a candidate who has excellent writing, training, and customer service skills, works well independently, and is a meaningful contributor in a team environment. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership. Excellent organizational skills and project/deadline tracking skills are also essential.