The following are the core responsibilities of the Care Navigator. Process and signpost patients Managing phones appropriately Initiate contact with and respond to requests from patients, team members and external agencies Enter read-code data on Emis Document handling Managing registrations Input data into the patients healthcare records Direct requests for information to the appropriate team Manage queries as necessary in an efficient and polite manner Carry out system searches as requested Maintain a clean, tidy, effective working area Monitor and maintain the reception area and noticeboards Support clinical staff with general tasks as needed Participate in practice audit as directed Support administrative staff, providing cover during staff absences Action incoming emails Complete opening and closing procedures in accordance with the duty rota Support pharmacist(s) in the management of prescriptions Manage the movement of patient medical records Attend small group and team meetings Monitor and replenish supplies Medical Record Envelope management Support the surgery team to aid the smooth running of the busines

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