The following are the core responsibilities for the Operations Manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities Ensuring the practice maintains compliance with its NHS contractual obligations. Carry out clinical coding on a weekly basis. Overall responsibility for the HR function for all staff, including recruitment, training, appraisals, contracts of employment, disciplinaries and grievances Develop and maintain effective communication between teams within the Practice to ensure a high standard of information flows within the Practice.
Ensure that all training, development and induction of all staff members are undertaken in line with Practice policies and procedures, ensuring ongoing reviews are undertaken. Development, implementation and review of Practice policies and procedures. Attendance and chair of all Practice meetings, (including Leads meeting, Clinical meeting, etc), ensuring sharing of Practice information. Attend and participate in all Patient Participation Group meetings.
Lead on all patient communication formats including posters, website. Represent the Practice at external meetings with the PCN, ICB, NHS England, accountants and any other relevant organisations. Overall responsibility for ensuring that buildings, services and facilities are effectively maintained. Overall responsibility for Practice equipment maintenance, testing, repairs and security in line with legislative and insurance requirements.
To oversee the arrangements for locum cover within the Practice, including carrying out HR checks; making sure these have been undertaken prior to working at the Practice. Organise, prepare, and partake in Practice audits. The management of the premises, including health and safety aspects such as risk assessments and lead the Practice as a fire warden. Provide holiday cover for key roles within the Practice

Please refer the Job description for details