COMPANY OVERVIEW

Join our welcoming team at The Pine Street Medical Practice, located in Islington within the Finsbury Health Centre. We cultivate a friendly environment and have a dedicated, supportive staff committed to offering excellent care to our patients. As the first point of contact, our reception team plays a crucial role in patient care and helps ensure the practice runs smoothly.

• Manage incoming / outgoing correspondence.
• Answer phone calls promptly and address queries.
• Register new patients onto our database, and remove patients who are leaving.
• Book appointments, mark patients upon arrival, offer assistance, and keep the reception area well-organised.
• Ensure accurate labeling of medical samples.
• Adherence to practice protocols and regulations, ensuring confidentiality, particularly concerning patient information.
• Follow established procedures for handling prescription requests.
• Completing administrative tasks.
• Support the practice’s QOF delivery.
• Must be flexible to cover additional shifts for reception team members during their annual leave or sick days, with the option to choose between overtime pay or time off in lieu.