JOB SUMMARY:

As part of a team, provide reception services, record patient information and make appointments.
Job Responsibilities:
· To provide the first point of contact for patients and visitors to the practice in a professional manner.
· To handle requests for appointments in line with practice protocol to ensure the efficient running of the practice appointment system.
· To handle home visit requests in line with practice protocol.
· To handle patient queries and enquirers efficiently.
· Respond to requests for test results from patients, strictly adhering to guidelines on patient confidentiality.
· Maintain accurate computerised patient records, register new patients on to clinical system, amend registration details and input clinical data in line with practice protocol.
· In accordance with instruction, carry out any duties which may be requested by the doctors, practice nurses or practice manager and which may be properly deemed to be part of the role of the receptionist in general practice.
· To remain calm and priorities tasks whilst working in a busy environment
· To maintain a professional attitude in all communication with patients and members of the practice team.
Job Type: Part-time
Pay: From £12.21 per hour

Benefits:

• Company pension
• Free flu jabs
• Free parking
• On-site parking

Work Location: In perso

Please refer the Job description for details