The Greyswood Practice is seeking a hardworking, flexible and detail orientated individual to join our team.
As our patients first point of contact with the GP Surgery, you will need to be confident in dealing with queries in person, over the phone and via our online portal, problem solving and adapting to the needs of the practice.
This position combines both Medical Receptionist and Administrator duties and will require you to work independently and as part of a team.
You will be expected to work to a high standard to ensure that the GP surgery runs effectively and efficiently. Experience of providing excellent customer service is essential as well as an ability to adapt to new systems and processes in an ever-changing environment.
In return, we will offer you a friendly, supportive work environment with excellent opportunities for personal and professional development. You will also be entitled to join the NHS pension scheme.
You will be the patient’s first contact with the Practice. Therefore professionalism and a high standard of customer service are essential.
You will also aid the clinicians and the patients in their patient journey by managing prescriptions, referrals and other associated administrative tasks.
No two days are the same in General Practice, particularly at the current time, and you will need to be flexible with a ‘can do’ attitude and plenty of initiative.
Excellent time keeping and a good standard of written and spoken English are a must.
Experience in a similar role and of the EMIS Web system are useful but not essential as full training will be provided.
This role is for 29.25 hours per week worked across Tuesday, Thursday and Friday (7.45am - 6.30pm)
Occasional Saturday mornings (on a rota basis) will also be required for which Time off in Lieu will be given.
At The Greyswood Practice, we value our team and their contribution. We believe strongly in developing individuals to their full capability and have an excellent track record for nurturing potential and promoting within the organisation.
Job Types: Part-time, Permanent
Pay: £13.85 per hour
Expected hours: 29.25 per week

Benefits:

• Company pension

Application question(s):

• Tell us about your experience in providing high quality customer service

Work Location: In perso

Please refer the Job description for details