JOB OVERVIEW

We are seeking a professional and friendly Receptionist / Administrator to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.

EXPERIENCE

• Previous office experience is essential, with a preference for candidates who have administrative experience.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience of using SystmOne or another clinical system would be desirable but full training will be given.
• Strong typing skills with a high level of accuracy in data entry.
• Excellent organisational skills with the ability to prioritise tasks effectively.
• Experience in working in a GP administrative role will be considered an asset. If you are a motivated individual with a passion for providing outstanding service while managing administrative responsibilities, we encourage you to apply for this exciting opportunity.
  Job Types: Part-time, Permanent
  Pay: £12.71 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Ability to commute/relocate:

• Leicester LE2 9BU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• We have 2 part time vacancies available. Please let us know which set of hours you would prefer:

Option 1: Monday, Tuesday and Thursday 8-1 and Friday 12.30-6.30
or
Option 2: Monday 1-5, Tuesday 8-4, Wednesday 1-5 and Friday 8-1.

Experience:

• Administrative: 1 year (required)
• GP surgery: 1 year (preferred)
• healthcare administration: 1 year (required)

Language:

• English (required)

Work Location: In perso

• Greet patients and visitors warmly, ensuring a positive first impression.
• Answer phone calls with excellent phone etiquette and signposting patients effectively.
• Manage scheduling and appointments using SystmOne.
• Perform data entry tasks accurately and efficiently.
• Assist with clerical duties such as typing correspondence and preparing medical reports when required.
• Support administrative staff with various tasks as needed to ensure smooth office operations.