GP Receptionist/Care Navigator

at  City View Medical Practice

City View Medical Practice is a busy GP surgery and we are looking for the right individual to work in our reception team.
We are looking to recruit a full time colleague, the shifts are typically between 7.30am and 6.30pm Monday to Friday, however this is a flexible contract so availability to work alternate hours would be required.
You will join our dedicated team of healthcare professionals, who have an appetite for innovation and have been part of building a successful new primary care model. We were recently awarded the GP Team of the Year Award at the General Practice Awards.
You would be working within our Patient Services Area as part of our communication team, dealing directly with patients over the phone and in our surgery receptions. Some administrative work and tasks are also carried out by the team.
Within the role you will actively discuss with patients other services and other treatment routes that would be available to them and, importantly, that may be more suitable for their needs than a GP appointment.
You should possess excellent customer service skills and the ability to work under pressure. Good computer skills, accuracy and flexibility are essential.
We are an inner-city training practice on two sites with 15,500 patients in modern, purpose-built health centres. There will be a requirement to work in both of our surgeries within the working week.
Free onsite parking is provided at both surgeries.
The starting salary for the position is £11.44 rising to £11.73 after completion of satisfactory probationary period.
Should adequate applications be received then the vacancy may be closed early.
An up to date CV is required as part of the selection process.
Job Types: Full-time, Permanent
Pay: £11.44 per hour
Expected hours: 37 per week

Benefits:

• Company pension
• On-site parking
• Store discount

Schedule:

• Monday to Friday

Experience:

• Direct Customer Service: 2 years (required)

Work Location: In person
Application deadline: 07/02/202

Please refer the Job description for details