The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Maintain and monitor the practice appointment system
b. Process personal, telephone and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
d. Signpost patients to the correct service
e. Initiating contact with and responding to, requests from patients, team members and external agencies
f. Clinically code data on system
g. Photocopy documentation as required
h. Data entry of new and temporary registrations and relevant patient information as required
i. Input data into patients’ healthcare records as necessary
j. Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
k. Manage all queries as necessary in an efficient manner
l. Carry out system searches as requested
m. Maintain a clean, tidy, effective working area at all times
n. Monitor and maintain the reception area and notice boards
o. Support all clinical staff with general tasks as requested
Hours: Monday 08.00 - 5pm, Tuesday 8.30 - 1 pm & Friday 1 - 6.45pm.
Candidates need to be able to work a share of overtime hours for holiday and sickness cover.
Job Type: Part-time
Pay: £12.38 per hour

Benefits:

• Additional leave
• Bereavement leave
• Company pension
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In perso

Please refer the Job description for details