OVERVIEW

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires excellent organisational skills and the ability to multitask in a fast-paced environment.

QUALIFICATIONS

• Experience of dealing with the public and providing outstanding customer service is essential
• Excellent communication skills, flexibility and the ability to work under pressure are also essential
• NHS experience is desirable, along with knowledge of systmOne. However, full training will be given
• Excellent organisational skills with a keen attention to detail
• Ability to communicate effectively both verbally and in writing
• A professional demeanour with a customer-focused attitude
• The ability to cover planned absences would be required
  If you possess the skills outlined above and are looking for an opportunity to contribute to a dynamic team, we encourage you to apply for this Receptionist position.
  Job Types: Part-time, Permanent
  Pay: £12.45 per hour
  Expected hours: 20.5 per week

Benefits:

• Company pension
• On-site parking

Experience:

• NHS Reception: 1 year (preferred)

Work Location: In perso

• Greet and welcome visitors in a warm and professional manner
• Assist with scheduling appointments and maintaining calendars
• Perform data entry tasks accurately and efficiently
• Handle correspondence, including emails and clinical letters
• Respond to needs of the doctors and nurses during surgery
• Input and extract information from the Practice computer system
• Dealing with requests for repeat prescriptions and raising prescriptions as per practice protocols
• Always observe health and safety guidelines
• Always observe Confidentiality policy and guidelines
• Opening up / locking up of practice premises (where required) and maintaining security in accordance with practice protocols