Graduate In Training Program (GIT), IT Helpdesk at Valeo

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

0.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ccna, Mcsa, Network+, Linux, CompTia A+, Ticketing System, Jira, Helpdesk, Service Desk, Hardware Troubleshooting, Software Troubleshooting, Network Troubleshooting, System Integrity, Data Backups, Disaster Recovery Planning

Industry

Motor Vehicle Parts Manufacturing

Description

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. Join us in our Egypt Information System (IS) Team to gain the essential professional skills and global exposure needed to drive your success in the tech industry. Job Description: Key Responsibilities IT Service & User Support: Providing first and second-level technical support to internal users, troubleshooting hardware, software, and network issues efficiently. Infrastructure Assistance: Supporting the maintenance and monitoring of core IT infrastructure, including local area networks (LANs), servers, and security systems. Application Management: Assisting with the deployment, configuration, and testing of enterprise applications (e.g., ERP, internal tools) and ensuring system integrity. IT Operations & Documentation: Contributing to IT projects, creating detailed technical documentation, and assisting in routine tasks related to data backups and disaster recovery planning. Helpdesk & Service desk. Qualifications Required Skills & Qualifications Academic Status: Must be a 2025 Graduate. Educational Background: Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a closely related technical field. Problem-Solving: Strong analytical and problem-solving abilities, with a keen interest in complex technical challenges. Language Proficiency: Excellent command of English (written and verbal communication is essential). Arabic and French are a plus. Teamwork: Ability to work effectively and collaboratively in an agile, high-performing team environment. Technical Languages: CCNA , MCSA , Network+ , Linux , CompTIA A+ , Ticketing system , Jira , Helpdesk , Service desk Program Details Status: Full time. Location: On-site. Job: IT Support Organization: Site Human Resources Schedule: Full time Employee Status: Apprentice (Fixed Term) Job Type: Job Posting Date: 2026-03-08 Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com Valeo is a global tech company, designing breakthrough solutions to reinvent the mobility industry. We are leader on our businesses, and recognized as one of the largest innovative companies. We offer a large number of job opportunities that are as diverse as they are rewarding. Whether you are a student seeking an internship, a recent graduate, or an experienced professional, you will find an interesting opportunity at Valeo for you! More information on www.valeo.com Join Valeo! As part of a global community of passionate people, you will grow and thrive, setting the trend through advanced technologies, for greener, safer, and smarter mobility. All our employees are gathered around our common culture and have everyday the opportunity to #Dare.Care.Share

Responsibilities

The role involves providing first and second-level technical support to internal users, troubleshooting hardware, software, and network issues. Responsibilities also include assisting with IT infrastructure maintenance, enterprise application management, and contributing to IT projects and documentation.