Start Date
Immediate
Expiry Date
24 Jun, 25
Salary
34132.0
Posted On
14 May, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Information Technology/IT
GRADUATE INFRASTRUCTURE & OPERATIONS APPRENTICE X3 (110416-0425)
Location
University of Warwick Campus, Coventry
Department
Information & Digital Group - Infrastructure & Operations
Position Type
Apprenticeship, Fixed Term
Duration
Fixed Term contract for 30 months
Salary
£30,805 - £34,132 per annum
About the Role
WE RESERVE THE RIGHT TO CLOSE THIS ADVERT EARLY IF WE RECEIVE A LARGE NUMBER OF APPLICATIONS.
We are seeking a Graduate Apprentice to be assigned to one of the infrastructure and operations teams.
The Graduate Apprentice will play a key role in supporting the IDG Infrastructure and Operations (I&O) department at the University of Warwick, providing technical assistance, infrastructure support, and contributing to various IT projects. This apprenticeship offers an opportunity to gain hands-on experience while developing essential skills in cloud and network management. The role involves collaborating with team members to troubleshoot technical issues, assist with infrastructure improvements, and ensure seamless delivery of IT services across the University. The Graduate Apprentice will be expected to participate in training and development, with a focus on becoming a highly skilled IT professional in a dynamic higher education environment.
You will undertake activities relating to, and work with increasing independence in relation to:
The post holder will be sponsored to undertake further study that will lead to the award of either a Level 4 or Level 7 qualification in one of the following subjects:
Level 4:
Level 7:
The decision as to what level of study will be undertaken, and the topic to be studied, will be determined by the post holder’s previous study and work attainment experiences, and also, the I&O team that the post holder will be appointed into.
About You
To be successful you will be an energised, enthusiastic individual, a natural communicator, organised and self-disciplined.
With a strong focus on customer service and customer care. An eye for detail and the ability to stay calm under pressure.
Ability to work well within a team, supporting colleagues and sharing knowledge, while also being able to receive feedback and contribute ideas.
A strong willingness and ability to learn new technologies, along with the flexibility to apply knowledge in a changing environment.
Strong analytical skills, with the ability to evaluate complex information, troubleshoot issues, and make informed decisions.
For further information regarding the skills required for this role please see the personal specification section of the attached job description.
About the Department
With the growing need to operate in an increasingly agile, digital-first environment, we need to be able to quickly assess risk and seize opportunity. This means, for the University, we need to be able to leverage digital capabilities to drive engagement, efficiency and capability across the institution.
The Information and Digital Group (IDG) is to be the trusted partner delivering innovative and effective digital services and solutions that empower our students, academics, research communities and staff to maximise their potential and achieve excellence.
IDG has four core missions:
Digital first culture – by developing a strong digital first culture, the University will stay ahead in today’s ever-evolving world.
Innovative digital library - we will revolutionise the academic experience by providing a dynamic and cutting-edge digital library that empowers students, staff, and researchers with the latest technologies and resources.
Amplify and accelerate data innovation - our cutting-edge data analytics capabilities will revolutionise the way we approach education.
Perfecting the digital twin - digital twin technology will facilitate remote learning and collaboration, allowing researchers from around the world to connect and work together on projects, revolutionising the way students learn and gain practical experience and transforming our operation model that will enable an innovative and immersive learning experience for all.
For us to deliver on this vision and strategy we need to build the right behaviours, skills and capabilities.
We want to bring the very best people into IDG to realise these missions and join us on this journey.
As part of IDG, I&O is responsible for ensuring the delivery of reliable, performant, and efficient technology and services to underpin the University’s strategic outcomes for teaching, research and administration. This includes the development and maintenance of IT systems, networks and hardware ensuring they are performant to agreed SLAs and delivering high availability.
I&O also develops and implements IT infrastructure and operations strategies for the University, aligning them with objectives and industry best practices. They oversee the University’s IT infrastructure, ensuring efficient and secure operations, while managing relationships with third-party vendors and service providers to meet agreed-upon agreements.
About the University
Born in the 60s with a mindset of boldness, imagination and collaboration, the University of Warwick is a world-leading research-intensive university with the highest academic and research standards. We’re one of the world’s top universities, ranked 67th in the world and 10th in the UK, with 92% of our research assessed to be ‘world leading or internationally excellent’*.
You’ll be joining a diverse, innovative and globally connected community committed to igniting real world progress. Here at Warwick, we offer you opportunities to follow your ambitions as long as you bring the energy and determination to succeed.
** Research Excellence Framework 2021
To find out more about us visit our website.
How to Apply
Please refer the Job description for details
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