Graduate Program Assistant - Limited Term

at  Ontario Tech University

JOB SUMMARY:

Reporting to the Director, Planning and Operations, the Graduate Program Assistant (GPA) provides a wide range of high-level administrative support to all graduate programs within the Faculty of Business and Information Technology.
This position advises graduate faculty members and students, supporting the process from recruitment to admissions and completion of degree. The position is also responsible for supporting the Graduate Committees, the Directors and Associate Deans and liaising with SGPS or other University units.

REQUIRED SKILLS:

• Well-developed written and oral communication skills.
• Customer service focused with related public relations skills.
• Dedicated team player with strong interpersonal skills and demonstrated ability to exercise a high degree of professionalism, good judgment, and discretion.
• Strong organizational and time management skills with an ability to prioritize and manage simultaneous responsibilities in a fast-paced environment.
• Strong attention to detail and willingness to take initiative.
• Working knowledge and technically proficiency the use of Microsoft Office, Adobe applications, social media platforms, other web applications, etc. Previous experience with Banner would be considered an asset.
• Willing and able to work flexible hours to meet deadlines and to attend evening or weekend events and activities.

REQUIRED EDUCATION:

• Completion of post-secondary education consisting of two or more academic years or equivalent combination of education and experience.
• Verification of Academic credentials may be required

REQUIRED EXPERIENCE:

• 1 to 3 years of related successful experience in a university environment
• An equivalent combination of education and related experience may be considered
• General understanding of graduate program topics including IT security, AI, analytics, computer science and business

• Acts as primary contact for graduate faculty members and graduate students from admission to graduation, providing information and support related to program requirements, registration, course selection, documentation submission, transcript audits, University policies and other.
• Provides administrative support to the Director of Planning and Operations, the Associate Dean, Research and Graduate Studies, and the Graduate Program Director(s).
• Provides administrative support to the Graduate Education and other Graduate Committees, including participation in Graduate Education Committee meetings and graduate program reviews.
• Liaises with the School of Graduate and Post-Doctoral Studies (SGPS) or other University Units to ensure compliance with University-wide policies and processes related to graduate programs
• Coordinates and supports thesis defenses, capstone research project presentations, internships, etc., working closely with GPDs and graduate student supervisors.
• Assists the Director of Planning and Operations and the Associate Dean in the assignment of graduate student Teaching Assistantships, and the processing of Graduate Research Assistantships.
• Plans and coordinates graduate related events, including FBIT graduate orientation bootcamps, graduate student recruitment events, and other events for FBIT graduate students.
• Assists in the development of all graduate program recruitment and promotional materials such as admissions publications, brochures, videos and web pages.
• Provides information to prospective graduate students about programs, admission requirements, application procedures and general aspects of the graduate programs.