Department: Costello College of Business
Classification: Education Support Spec 3
Job Category: Classified Staff
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay Band: 04
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in related field or the equivalent combination of education and experience;
• Demonstrated work experience in a related professional setting;
• Demonstrated knowledge of the Microsoft office suite, and ability to produce reports and visuals using Microsoft applications;
• Knowledge of or ability to learn multiple higher education software or products including Salesforce, Canvas, Banner, and other platforms needed to be successful in the role;
• Strong interpersonal communication and problem-solving skills, including the ability to interact effectively and relate well to others, exercising a strong customer service orientation;
• Demonstrated ability to serve as part of a team and develop productive working relationships with multiple constituencies (i.e., student, faculty, staff, and alumni);
• Excellent attention to detail with strong ability to prioritize and multitask in a fast-paced, high-pressure environment; and
• Familiarity with a university environment including an understanding of the organizational and governance structure of major colleges and universities.

PREFERRED QUALIFICATIONS:

• Master’s degree in related field;
• Expertise and experience working with graduate-level students and online programs;
• Demonstrated working knowledge of program administration and experience in a graduate program setting; and
• Understanding of the goals and objectives of the Costello College of Business graduate programs.