Graduate Recruitment Opportunities (GRO) at Manulife John Hancock. Start your career with purpose, growth, and community.
At Manulife John Hancock, we believe in investing in the future—starting with you. Our Graduate Recruitment Opportunities (GRO) program is a bold new approach to early talent development , designed to launch your career with the support, structure, and opportunities you need to thrive. GRO is Manulife John Hancock ’s flagship early talent program and brand. It’s more than just a job—it’s a launchpad for your career. GRO offers a consistent, high-quality experience for new graduates across the organization.
This is your opportunity to help shape the future of data-driven decision-making at Manulife through the Data Office , a specialized stream within the Operations Program and part of our broader GRO program . Over 18 months, you’ll contribute to transforming operations by leveraging data as a strategic asset—developing tools and insights that directly support our business goals. You’ll gain hands-on experience across key areas like Customer Experience, Data Analytics, and Continuous Improvement, while building technical and professional skills through training, mentorship, and networking. This role empowers you to make meaningful impact from day one, while growing within a collaborative, future-focused community of new grads.

REQUIRED QUALIFICATIONS:

• Expected to graduate in Spring 2026 from an accredited university with a degree in Computer Science or a related discipline.
• Strategic thinker with a customer-centric focus.
• Strong analytical skills and problem-solving skills – using data to tell a story and make data-driven decisions
• Microsoft Power Suite knowledge is considered a strong asset, or experience with comparable automation tools and data visualization tools.
• Curiosity and a willingness to learn and adapt.
• Strong work ethic with a proactive and flexible attitude, eager to contribute wherever needed.
• Excellent time management, planning, and communication skills.
• Ability to build and maintain relationships with various stakeholders; a collaborative team player.
• Understanding of the financial services industry, including wealth and asset management.

• Leverage your analytical skills and critical thinking to ask insightful questions, understand business drivers and needs, and bring clarity and precision to the scope and requirements of initiatives.
• Build and nurture positive, effective relationships to strengthen partnerships with key stakeholders.
• Apply your training and knowledge effectively in areas such as data mining, analysis and visualization, process assessment, root cause analysis, prioritization, and presentation of findings, with a focus on customer needs and Net Promoter Score (NPS).
• Deliver well-documented solution requirements and propose solutions clearly and concisely.
• Lead meetings and present information with strong communication skills across all organizational levels.
• Prepare our business partners for any changes introduced, ensuring smooth transitions.
• Recommend business decisions that drive results and address customer challenges.
• Depending on your team, daily activities may include valuation oversight, trade processing and reconciliation, risk oversight, vendor management, tax compliance, securities lending, financial reporting, client onboarding, shareholder record keeping, data management, and dashboard creation.