HQN IS A FAST-MOVING, BEST PRACTICE MEMBERSHIP ORGANISATION SERVING THE SOCIAL HOUSING SECTOR IN A NUMBER OF DIFFERENT WAYS:

• Our 10 specialist networks provide practical guidance and a range of useful resources to thousands of housing professionals working in housing associations, local authorities and ALMOs
• Our consultancy service provides hands-on support across a wide range of specialisms and expertise. We’re here to help with confidential advice, guidance and health checks
• Our training and events have a track record of helping individuals and organisations achieve real and lasting performance improvements. We’ve tailored both our in-house and public training so they can be delivered virtually and face to face. Our events are attended by thousands of housing professionals every year
• Our publishing arm produces exclusive weekly briefings, news and opinion, regular podcasts and a quarterly magazine.

JOB DESCRIPTION

· Support the undertaking of research and development work that contributes to HQN briefings, events and content for members
· To write briefings, blogs and reports as required on new government policies relating to social housing in an engaging style that is precise, clear and concise and in a non-technical way
· Undertake research into selected policy issues and report on outcomes in order to advance our understanding and develop appropriate content for members
· To develop member surveys on a wide range of topics and analyse and summarise in a useful way for members, ie, creating surveys in SmartSurvey, email distribution, monitoring returns and chasing non-returns and analyse and report results
· To analyse data on issues such as tenant satisfaction measures and regulatory judgements pulling out relevant issues, identifying emerging issues and trends for members
· Contribute to development, maintenance, promotion and sharing of HQN’s information on good practice (including identifying and sourcing examples)
· Help plan events relevant to the sector, co-ordinating and organising the event when necessary with the rest of the team.

INTERPERSONAL SKILLS

· Ability to work on your own and as part of a team providing a positive input to HQN
· Ability to take initiative
· Ability to maintain a professional and helpful manner
· Ability to identify and express own requirements
· Willingness to learn.

COMMUNICATION SKILLS

· Ability to communicate with a range of people – clients, consultants and employees
· Clear and concise – written and verbal communications
· High levels of attention to detail
· Literate and numerate.

ORGANISATIONAL SKILLS

· Ability to work to and meet deadlines without compromising attention to detail and accuracy
· Ability to prioritise own workload.
Job Types: Full-time, Part-time
Pay: £14.50-£15.50 per hour
Expected hours: 35 per week

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Health & wellbeing programme
• On-site parking
• Paid volunteer time

Application question(s):

• In the interview process you will have to demonstrate your writing ability is at a high standard and show evidence of this with examples.

Education:

• Certificate of Higher Education (required)

Experience:

• Writing skills: 3 years (preferred)

Location:

• York YO31 7JA (preferred)

Work Location: Hybrid remote in York YO31 7J

To support and contribute to the network resources, communications, events and research work of HQN. This will include policy tracking and analysis, helping to identify and disseminate good practice, writing and commissioning briefings and supporting the planning and programming of events.