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Greek Speaking Customer Service Agent For Financial Company - Athens - Offi at Mercier Consultancy MD
Athens, Attica, Greece -
Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Fluency In Greek, Proficiency In English, Customer Service, Communication Skills, Problem-Solving, CRM Systems, Attention To Detail, Team Collaboration

Industry

Business Consulting and Services

Description
Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency. Responsibilities Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services. Provide detailed information on account management, transactions, and service offerings. Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction. Document customer interactions accurately in the CRM system to track inquiries and feedback. Collaborate with team members to enhance the customer experience and propose improvements. Stay updated on company offerings, financial regulations, and industry trends to provide informed support. Fluency in Greek (both written and spoken); proficiency in English is advantageous. Experience in customer service, preferably within the financial services sector. Strong communication skills with a focus on providing a positive customer experience. Aptitude for problem-solving and a willingness to assist customers in understanding financial concepts. Familiarity with CRM systems and standard office applications. Ability to work well in a team environment and contribute to a collaborative workplace. Attention to detail and the ability to manage multiple tasks effectively. Competitive Monthly Monthly Performance Bonus Fully Paid Training Health Insurance 2 Extra Salaries Per Year And Much More...
Responsibilities
Assist Greek-speaking customers with inquiries related to financial products and services. Handle customer complaints and document interactions in the CRM system.