Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Greek Speaking Customer Service for Finance Company in Athens, Greece at Mercier Consultancy MD

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Greek, Customer Service, Communication Skills, Problem-Solving Skills, Empathy, Discretion, CRM Software Familiarity, Financial Knowledge

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services. Key Responsibilities Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek. Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies. Assist customers in resolving issues or discrepancies with their accounts and financial transactions. Document all customer interactions in the CRM system for effective record-keeping and follow-up. Collaborate with internal teams to address customer concerns and enhance service delivery. Stay updated on financial regulations, products, and market trends to provide relevant information to customers. Fluency in Greek (both written and spoken) is essential; proficiency in English is a plus. Previous experience in customer service, preferably in the finance or banking sector. Strong communication skills with a focus on customer satisfaction and empathy. Ability to handle sensitive financial information with discretion and professionalism. Excellent problem-solving skills and the ability to think critically under pressure. Familiarity with CRM software and general financial applications is desirable. Willingness to work flexible hours, including evenings and weekends as required. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Handle customer inquiries related to financial services and products, assisting them via phone, email, and chat in Greek. Document all customer interactions and collaborate with internal teams to enhance service delivery.