Job Type: Temporary Contract
Work Model: Hybrid
Reference code: 129360
Primary Location: Montreal, QC
All Available Locations: Montreal, QC

ENOUGH ABOUT US, LET’S TALK ABOUT YOU

We are looking for an authentic, motivated, organized, and creative team member with a strong sense of self-awareness and emotional intelligence. You are someone with:

• Minimum 3+ years of event management, program management, retail management or hospitality experience in a leading-edge client centric environment.
• Experience in a professional services firm or consulting capacity is an asset.
• Excellent organizational and project management skills. We move at a quick pace, so time management skills are essential.
• Flexibility to support other areas of the Greenhouse Experience Program to ensure a client’s experience is a success.
• High comfort and professionalism when communicating online or in-person with clients and executives.
• Ability to think both strategically and tactically to enable the execution of initiatives at an operational level.
• Proficiency in online tools and Greenhouse Experience Program technology (Klaxoon, Miro, Smart Technologies, etc..) – Training will be provided.
• Experience with finance or budget management is considered an asset.
• Ability to support stakeholders with revenue targets considered an asset.
• Ability to travel to support regional Greenhouse Programs.
• Due to the nature of the role having interactions with National & Global clients, bilingualism in French and English is required for this position.

OUR PURPOSE

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Do you have a passion for supporting and creating the foundation for exceptional client experiences? Would you like to bring structure, operational excellence, and clarity to a multi-faceted business line? Look at this exciting opportunity at the Deloitte Greenhouse!

Some of your responsibilities will include:

• Owning and managing the Greenhouse Experience Program request process, including leading weekly team pipeline call, inbox & calendar management, request triaging and resourcing with appropriate team members, and scheduling and leading of specific operations-based calls & follow up activities (ROI).
• Managing the day-to-day operations, including supporting the function of the facility and all the elements needed to ensure seamless client experiences.
• Taking ownership of the physical facility and taking a proactive approach in ensuring that it is always client ready.
• Managing, tracking, and reporting Greenhouse activities through existing reporting tools to ensure accuracy, quality, and timeliness.
• Monitoring and improving operational efficiencies in support of the Greenhouse Experience Program and Deloitte’s strategic priorities.
• Managing, communicating, and maintaining updates and implementations of best practices via feedback received per region
• Supporting the development of regional updates, newsletters, success stories, and other core Greenhouse materials used to support business development & regional marketing.
• Managing the revenue generation and collection process with internal & external clients.
• Managing and processing expenses and budget for your region including tracking, monitoring, and reconciliation of budget to actuals.
• Strong relationship development and management with external vendors and internal enabling services.
• Insight generation – Work with National Operations & Reporting Leader to leverage feedback and data from operating systems and processes to create efficiencies and program effectiveness for assigned region