KEY SKILLS REQUIRED:

• Written and verbal communication skills for clear interactions with customers and staff
• Computer literacy, including confident use of customer relationship management software, and Microsoft Office applications
• Data entry skills for accurately updating customer records
• Organisation skills for managing different customer cases simultaneously
• Conflict resolution skills for dealing with challenging customer cases

QUALIFICATIONS REQUIRED:

A minimum grade C in English and Maths is required but consideration will be given to candidates with previous experience in this type of role.

RESPONSIBILITIES AND DUTIES:

The main duties will be

• Sales invoicing
• Uploading documents onto the company portal
• General office duties and administration
• Completing Sales Reports
• Performing data entry duties with regards to sales figures, metrics, and other key data

BENEFITS IN THE ROLE:

• 20 days holiday (+UK bank holidays). After 2 complete years raising by one day for each completed year up to a maximum of 25.
• Private healthcare + Dental care
• EAP programme
• Shopping discounts