Greenway Ford - Experienced Receptionist at GREENWAY AUTOMOTIVE

Orlando, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Telephone Skills, Organizational Skills, Time Management, Computer Skills, Microsoft Office Suite

Industry

Motor Vehicle Manufacturing

Description

Job Details Job Location: Greenway Ford - Orlando, FL 32817 Position Type: Full Time Job Category: Admin - Clerical Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer. Greenway Ford has an Immediate Opening for an EXPERIENCED Receptionist. The Receptionist at Greenway Ford answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers. The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED. Greenway Ford is located in East Orlando on Colonial Drive. 9001 E. Colonial Dr., Orlando, FL 32817. RESPONSIBILTIES: Greet all customers in a warm, sincere and helpful manner Answer dealership group phones and directs calls as necessary Coordinates questions and issues with the appropriate department personnel Provides administrative assistance as needed Addresses customer concerns and issues or escalates them as needed Performs other duties as assigned QUALIFICATIONS: Previous customer service or related experience preferred Highly professional and dependable High school diploma or GED required Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress Excellent telephone skills Strong organizational and time management skills Helpful attitude and friendly demeanor Strong computer and internet skills, including Microsoft Office suite BENEFITS: Paid vacation Excellent advancement opportunities Employee Purchase and Service Discounts Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401 (k) Retirement Savings Plan Team-oriented, professional and fun work environment

Responsibilities

The receptionist greets customers warmly and answers incoming calls, directing them to the appropriate personnel. They also perform light data entry and assist with administrative tasks as needed.