Greenway Kia North - Automotive Service Advisor at GREENWAY AUTOMOTIVE

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Automotive Knowledge, Problem Solving, Communication, Sales Skills, Integrity, Teamwork, Time Management, Attention To Detail, Service Advisor Experience, Mechanics Consultation, Customer Satisfaction, Repair Order Management, Warranties Knowledge, Self-Starter, Mentorship, Long Term Career Focus

Industry

Motor Vehicle Manufacturing

Description

Job Details Job Location: Greenway Kia North - Longwood, FL 32750 Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer. DESCRIPTION: Greenway Orlando Kia North is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now! RESPONSIBILITIES: Greets and consults with customers to interpret their needs and arrange for appropriate service Serves as the primary point of contact for all automotive service and repair matters Consult with mechanics about necessary repairs and possible alternatives to expensive work Sells additional needed services Sets and manages the expectations for service delivery for both the customers and mechanics Continuously updates customers on repair needs and completion times Verify that the final invoice reconciles with the work performed on the repair order Performs other duties as assigned QUALIFICATIONS: One year of dealership Service Advisor experience, preferred Proven track record of achieving exceptional Customer Satisfaction Must have a valid driver's license and be in good standing Must exhibit personal and professional integrity Must have a desire for a long term career with a growing organization Reynolds and Reynolds experience; highly preferred BENEFITS: Competitive Pay Employee Purchase and Service Discounts Paid Vacation Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) Retirement Savings Plan State of the Art Facility with a Professional Working Environment

Responsibilities

The Service Advisor greets and consults with customers to understand their automotive service needs and serves as the primary point of contact for all service and repair matters. They also consult with mechanics about necessary repairs and manage customer expectations regarding service delivery.