Greenway Mazda - Automotive Service Advisor at GREENWAY AUTOMOTIVE

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

0.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Automotive Repair, Problem Solving, Communication, Sales, Time Management, Integrity, Teamwork, Mentorship, Service Advisor Experience, CDK Experience, Warranties Knowledge, Service Coverage Knowledge, Invoice Verification, Expectation Management, Customer Updates

Industry

Motor Vehicle Manufacturing

Description

Job Details Level: Experienced Job Location: Greenway Mazda - Houston, TX 77074 Position Type: Full Time Education Level: High School Greenway Mazda of Houston is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. If this sounds like the perfect opportunity for you, then we encourage you to apply now! Responsibilities: · Greets and consults with customers to interpret their needs and arrange for appropriate service · Serves as the primary point of contact for all automotive service and repair matters · Consult with mechanics about necessary repairs and possible alternatives to expensive work · Sells additional needed services · Sets and manages the expectations for service delivery for both the customers and mechanics · Continuously updates customers on repair needs and completion times · Verify that the final invoice reconciles with the work performed on the repair order · Performs other duties as assigned Benefits: · Progressive and Competitive Pay Plan · Strong mentorship program to help you gain the experience you need to progress your career · Excellent opportunities for growth and internal promotions · Ongoing Training and Education · Employee Purchase and Service Discounts · Paid Vacation · Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance · 401(k) Retirement Savings Plan · Team-oriented, professional and a fun work environment Qualifications · One year of dealership Service Advisor experience, preferred · Must have a proven record of achieving exceptional customer satisfaction · Must have a valid driver's license and be in good standing · Must exhibit personal and professional integrity · Have a desire for a long term career with a growing organization · CDK experience; preferred

Responsibilities

The Service Advisor greets and consults with customers to interpret their needs and arranges for appropriate service. They serve as the primary point of contact for all automotive service and repair matters, continuously updating customers on repair needs and completion times.