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Greeter Loganville, GA at ATHENS ORTHOPEDIC CLINIC, PA

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Communication Skills, Attention to Detail, Organizational Skills, Multitasking, Computer Proficiency, Electronic Medical Records, Medical Terminology, Insurance Verification, Bilingual Skills

Industry

Hospitals and Health Care

Description

Description Position Summary The Greeter / Front Desk Specialist serves as the first point of contact for patients and visitors in a busy orthopedic clinic. This role is responsible for creating a welcoming, professional environment while ensuring efficient patient check-in, accurate data collection, and excellent customer service. Key Responsibilities Greet patients and visitors warmly upon arrival and direct them appropriately Check patients in and out for appointments in a timely and accurate manner Verify patient demographics, insurance information, and photo identification Collect copayments, balances, and obtain required signatures Answer incoming phone calls and route calls or messages appropriately Schedule, reschedule, and confirm appointments as needed Maintain patient confidentiality and comply with HIPAA regulations Coordinate with clinical staff to ensure smooth patient flow Monitor waiting area to ensure cleanliness and patient comfort Assist with administrative tasks such as scanning documents, filing, and data entry Requirements Required Qualifications High school diploma or equivalent Previous experience in a medical office, front desk, or customer service role preferred Excellent interpersonal and communication skills Strong attention to detail and organizational skills Ability to multitask in a fast-paced clinical environment Basic computer proficiency and experience with electronic medical records (EMR) systems preferred Preferred Qualifications Experience in an orthopedic or specialty medical practice Knowledge of medical terminology and insurance verification Bilingual skills a plus Physical Requirements Ability to sit or stand for extended periods Ability to lift up to 25 pounds occasionally Work Environment Medical office/clinic setting with frequent patient interaction

Responsibilities

The Greeter/Front Desk Specialist is responsible for creating a welcoming environment and ensuring efficient patient check-in. This includes verifying patient information, collecting payments, and coordinating with clinical staff.