GridAKL Community Manager at Auckland Council

Howick, Auckland Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Management, Event Planning, Customer Service, Organizational Skills, Communication, Relationship Building, Digital Tools, Financial Literacy, Startup Ecosystem, Cultural Awareness, Equity, Inclusion

Industry

Government Administration

Description

12-month fixed term role playing a key part Auckland’s leading innovation hub. Create a welcoming, collaborative environment where startups and partners thrive. Drive events, partnerships, and projects that showcase innovation locally and globally. He angitūtanga: The opportunity As Community Manager, you’ll play a key role in growing and supporting the GridAKL innovation community in Tāmaki Makaurau Auckland. This means building strong partnerships, curating initiatives, and ensuring founders, startups, and partners are well connected and supported. You’ll deliver on both a strategic and operational level — from enabling knowledge-sharing and collaboration, to connecting our community with other startup hubs across New Zealand and internationally. At its heart, this role is about fostering an environment where innovation can thrive and where our residents feel a true sense of belonging. Key Responsibilities: Manage the day-to-day experience of the GridAKL community, including member onboarding, renewals, invoicing, and providing ongoing resident support. Ensure a seamless experience across the GridAKL site, handling space checks, issue resolution, and building strong relationships with residents. Support and deliver events, activations, and networking opportunities in collaboration with internal teams and external partners. Drive community-focused projects, track key metrics, and support reporting and financial planning to deliver meaningful outcomes for the innovation ecosystem. Click this link to access the Position Description. He kōrero mōu: About you We’re after a people-focused communicator who thrives on helping others succeed. You’ll be proactive, organised, and tech-savvy, able to balance big-picture thinking with hands-on delivery. With a strong understanding of the startup ecosystem, you’ll bring cultural awareness and a commitment to equity and inclusion. Job Requirements: 5+ years’ experience in community management, events, coworking, or customer service. Tertiary qualification or equivalent industry experience. Strong organisational and multitasking skills with sharp attention to detail. Excellent communication and relationship-building abilities. Proficiency in digital tools (CRM, Office/Google) plus financial literacy for invoicing and budget tracking. Ngā āhuatanga kei a mātou: What we offer At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.7 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement. We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: benefits Please note the start date of this role will be the first week of January 2026. Tono Mai: Apply Now! Application close date Sunday 12 October 2025 Auckland Council is an equal opportunity employer. We serve the diverse communities of Tāmaki Makaurau and welcome applications from people of all backgrounds - regardless of gender, ethnicity, age, educational background, or religious beliefs. We also welcome applications from our Rainbow communities as well as disabled and neurodivergent people. We are committed to making our hiring process accessible to everyone. If you require any support or adjustments at any stage of the recruitment process, please let us know.

Responsibilities

Manage the day-to-day experience of the GridAKL community and support events and networking opportunities. Drive community-focused projects and ensure strong relationships with residents.