JOB OVERVIEW

As a Grocery Associate, you will play a key role in delivering an exceptional shopping experience for our customers. Your responsibilities will include assisting customers, maintaining store cleanliness and organization, restocking merchandise, and supporting sales initiatives. Strong communication skills and a customer-first mindset are essential for success in this role.

SKILLS & QUALIFICATIONS

• Strong verbal communication skills in English; additional languages are an asset.
• Previous retail experience, especially in customer service and cashier roles.
• Basic math skills and attention to detail for accurate transaction handling.
• Familiarity with point-of-sale (POS) systems and retail technology.
• Excellent organizational and time-management skills.
• Comfortable leading product demonstrations and engaging with customers.
• Knowledge of effective merchandising strategies to improve product visibility.
• Professional phone etiquette for handling customer inquiries.
• Ability to upsell while maintaining a customer-focused approach.

• Provide excellent customer service by greeting customers and assisting with inquiries.
• Operate cash registers, process transactions accurately, and handle cash responsibly.
• Restock shelves, organize products, and maintain store cleanliness and merchandising standards.
• Conduct product demonstrations to highlight features, benefits, and promotions.
• Support inventory management efforts by monitoring stock levels and reporting shortages.
• Use in-store technology for sales tracking and reporting.
• Recommend and upsell products to meet customer needs and drive sales.
• Work collaboratively with team members to ensure smooth daily operations.