(Grocery) Retail Execution & Merchandising Specialist at GBC Food Services, LLC

Richardson, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Execution, Merchandising, Planograms, Item Setup, Reporting, Communication, Project Coordination, Follow-through, Detail Orientation, Microsoft Office, Data Management, Stakeholder Management, Adaptability, Food Safety Alignment, Influencing Without Authority, Grocery Retail Fluency

Industry

Food and Beverage Services

Description

Description The Retail Execution & Merchandising Specialist supports GBC Food Services’ retail programs inside host location clients (primarily grocery stores) by owning day-to-day execution workstreams that keep merchandising, item setup, planograms (POGs), and reporting moving on time and accurately. This role is a “mini Program Director” support position—built for someone with grocery (especially produce category) experience who can manage details, drive follow-ups, and communicate confidently with internal teams, franchisees, and host location stakeholders as we expand into additional retailers. Supervisory Responsibilities None (may lead workstreams and coordinate cross-functional execution without direct reports). Key Responsibilities Retail execution & merchandising support Manage retailer and internal execution checklists for merchandising activities (resets, updates, seasonal transitions, signage/labeling needs, compliance tasks). Break down POGs into clear action steps for internal teams and franchise partners (what changes, what stays, timing, required materials). Coordinate merchandising timelines and deliverables with host location stakeholders, franchisees, and GBC field/operations support. New item setup & item data readiness Own new item setup processes (collect attributes, UPCs, pack sizes, nutrition/ingredients, pricing inputs, imagery, and required retailer fields). Partner with internal stakeholders to ensure item data is accurate and submitted on-time to support launches, resets, and replenishment readiness. Maintain trackers for item status, approvals, and launch milestones. Product/R&D coordination (Supreme program support) Coordinate R&D support activities for the Supreme program (samples, feedback capture, iteration tracking, documentation, and approval routing). Partner with cross-functional teams to ensure product updates are communicated clearly and reflected in execution materials (SOPs, merchandising guidance, reporting). Client + team communications (daily cadence ownership) Draft and manage ongoing communications with host location clients and stakeholders (status updates, issue summaries, action confirmations, follow-ups). Support daily communication rhythms with the internal team (updates, action logs, meeting notes, recap emails, escalation routing). Maintain issue/decision logs so commitments, owners, and deadlines are clear. Reporting & follow-through Build and distribute recurring reports (retailer updates, execution status, launch/POG progress, open issues, follow-up lists). Track and drive closure on outstanding action items across internal and external stakeholders. Field/host location support (as needed) Coordinate logistics for store/host location visits tied to merchandising execution, launches, or operational troubleshooting. Travel periodically (sometimes with variable notice) to support execution needs and ensure programs launch and operate successfully. Food safety & operational alignment Support alignment of retail execution with food safety and operational standards for prepared foods kiosk environments (labeling, documentation, training materials, compliance tracking). Maintain a high level of professionalism and confidentiality when handling client information and internal materials. Competencies Grocery retail fluency, especially produce category standards and store operating rhythms Strong project/task coordination and follow-through Clear, professional communication (written + verbal) High attention to detail (item setup, documentation, trackers, reporting) Ability to influence without authority and keep stakeholders aligned Adaptability in fast-moving retailer environments Required Skills/Abilities Strong Microsoft Office skills (Excel for trackers/reporting, Outlook, Word, PowerPoint) Ability to interpret and translate planograms/POGs into actionable steps Comfort working across multiple stakeholders (clients, franchisees, internal teams) Strong organization across multiple simultaneous workstreams and deadlines Experience working with item setup/master data concepts (preferred) Education and Experience High school diploma or equivalent required; Associate or Bachelor’s degree preferred 3+ years experience in grocery retail execution, merchandising, category support, or retail program coordination (produce category experience strongly preferred) Experience supporting retailer rollouts/resets, planograms, and cross-functional execution preferred Experience in multi-site operations, franchising, or food/CPG environments is a plus Certifications / Licenses ServSafe Manager Certification required (must obtain and maintain as required by the company) Valid driver’s license and ability to travel as needed Physical Requirements Prolonged periods of sitting and working on a computer Occasional lifting up to 25 pounds (materials, samples, merchandising supplies) Ability to work in grocery/retail environments when visiting host locations Work Environment Corporate office setting with frequent cross-functional collaboration Frequent national travel to work in grocery/host location environments, including prepared foods kiosk areas Fast-paced environment requiring flexibility and consistent follow-through, with varying notice. Equal Opportunity Statement GBC Food Services, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Military Applicants We value the skills and experience military veterans bring to our team. We support the hiring of returning service members and military spouses. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities are subject to change with or without notice based on the business need.

Responsibilities

This role supports retail programs inside grocery store clients by managing day-to-day execution workstreams including merchandising, item setup, planograms, and reporting accuracy and timeliness. Key duties involve managing execution checklists, breaking down POGs into action steps, coordinating timelines with stakeholders, and owning new item setup processes.