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Ground Operations vacancies at Raphael Barigand
berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 27

Salary

45000.0

Posted On

13 Oct, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Administrative & Support Services

Description

Main duties

1. Managing passenger check-in, boarding processes, and transit procedures at Frankfurt Airport;

2. Handling irregular baggage issues and responding to passenger inquiries;

3. Compiling and analyzing flight operation data; assisting in preparing daily operational reports;

4. Addressing and resolving irregular situations during flight operations to ensure smooth processes;

5. Supervising and coordinating ground handling services provided by the local agent;

6. Performing other passenger service-related tasks as assigned by station management.

Required experience

  • Previous experience in the airline industry, at an airport, or in a related service sector is preferred;
  • Excellent command of German and English (both written and spoken) is mandatory for effective communication with passengers and stakeholders;
  • Flexibility to work early shifts and adapt to a dynamic work schedule; strong resilience and ability to remain calm under pressure;
  • High level of responsibility, attention to detail, and strong team orientation;
  • Proficiency in Microsoft Office applications (especially Word and Excel);
  • Must currently reside in Germany and hold a valid long-term residence permit or work permit.
Responsibilities

Main duties

1. Managing passenger check-in, boarding processes, and transit procedures at Frankfurt Airport;

2. Handling irregular baggage issues and responding to passenger inquiries;

3. Compiling and analyzing flight operation data; assisting in preparing daily operational reports;

4. Addressing and resolving irregular situations during flight operations to ensure smooth processes;

5. Supervising and coordinating ground handling services provided by the local agent;

6. Performing other passenger service-related tasks as assigned by station management.

Required experience

  • Previous experience in the airline industry, at an airport, or in a related service sector is preferred;
  • Excellent command of German and English (both written and spoken) is mandatory for effective communication with passengers and stakeholders;
  • Flexibility to work early shifts and adapt to a dynamic work schedule; strong resilience and ability to remain calm under pressure;
  • High level of responsibility, attention to detail, and strong team orientation;
  • Proficiency in Microsoft Office applications (especially Word and Excel);
  • Must currently reside in Germany and hold a valid long-term residence permit or work permit.