Grounds/Custodial Manager (Full Time) at Kansas City Zoo

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Management, Janitorial Operations, Budgeting, Quality Control, Event Coordination, Facility Maintenance, Inventory Management, Communication, Leadership, Safety Compliance, Scheduling, Training, Problem Solving, Vendor Relations, Equipment Operation

Industry

Non-profit Organizations

Description

GROUNDS/CUSTODIAL MANAGER (FULL TIME) DEPARTMENT Grounds CLASSIFICATION Exempt REPORTS TO Director of Facilities DIRECT REPORTS Grounds/Custodial Assistant Manager, Supervisors, Full Time, Part Time, and Seasonal Staff POSITION DESCRIPTION: The Grounds/Custodial Manager is responsible for the overall management of the Kansas City Zoo & Aquarium’s Grounds and Custodial Department, including management of all grounds staff. This position oversees and manages daily tasks related to the upkeep of Zoo & Aquarium grounds and removal of trash/recycling, with the goal of maintaining a clean and safe environment for guests and employees. This position is also responsible for the execution of onsite event setups and tear downs, as well as maintaining cleanliness of the grounds during events. POSITION DUTIES & ESSENTIAL FUNCTIONS: Duties Percentage Oversees and manages daily grounds/custodial related tasks, including, but not limited to: * Delegating and prioritizing daily work assignments of staff. * Overseeing and ensuring cleanliness is maintained in all facilities, including restrooms, administrative areas, buildings, event spaces, etc. * Performing inspections to ensure cleanliness, completion, and quality control of tasks, buildings, and event spaces. * Performing litter control in all areas of the Zoo & Aquarium, including parking lots, walking paths, grassy areas, buildings, event spaces, etc. * Ensuring regular and frequent emptying of trash and recycling receptacles. * Organizing and cleaning all outside eating and sitting areas. * Ensuring the safe operation of grounds/custodial related equipment, such as trash compactors, floor scrubbers, pressure washers, orbital buffers, leaf blowers, snow blowers, and extractors. * Assisting with any guest needs, including questions, inquiries, and directions. * Establishing relationships with outside vendors to ensure effective and cooperative operations. * Advising staff and ensuring quality control and safe completion of tasks. * Addressing and resolving any facility-related concerns or complaints from employees, visitors, or clients in a timely and professional manner. * Collaborating with Conservation team to ensure recycling and composting standards are obtained. 40% Leading the overall management of the Grounds/Custodial department, including: * Leading all hiring, scheduling, training, and coaching processes, in coordination with Grounds/Custodial Assistant Manager and supervisory staff. * Addressing staff/personnel issues and conflicts, while providing support for resolution and problem solving. * Conducing regular audits of staff performance, providing feedback and training as needed. * Assisting with the development and monitoring of department budget. * Educating and implementing Zoo & Aquarium policy and strategic initiatives amongst department staff. * Ordering and tracking necessary supplies and maintaining grounds/custodial supply inventory. * Tracking invoices related to department supplies, maintenance, professional services, outside services, etc. 30% Collaborates with event departments regarding coordination for Zoo & Aquarium events’ set ups and tear downs, including: * Delegating and prioritizing event set up and tear down tasks, ensuring timely execution. * Identifying and resolving potential guest-impact issues related to event set ups. * Working with event managers to determine event set up needs. * Coordinating with outside vendors as needed. * Collaborating with Conservation team to ensure recycling and composting standards are obtained during events. 30% *This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium. *All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. MINIMUM QUALIFICATIONS: 1. EDUCATION & FORMAL TRAINING: 1. High school diploma or equivalent required. 2. Bachelor’s Degree welcomed. 2. EXPERIENCE: 1. At least 2 years’ janitorial/custodial experience or related strongly preferred. 2. 3-5 years prior management/supervisory experience required. 3. Prior experience with grounds/custodial equipment, such as power washers, trash compactors, etc., preferred. 4. Strong computer skills, including Microsoft Office, preferred. 5. Strong verbal and written communication skills. 3. OTHER MINIMUM REQUIREMENTS: 1. Must have a valid driver’s license. 2. Must be able to make immediate decisions pertaining to safety. 3. Can move equipment weighing up to 50 pounds with or without assistance. Assistance depending upon task or role. 4. Must be able to stand for extended periods of time. 5. Comfortable with possible exposure to bodily fluids, including blood, vomit, urine, etc. 6. Must be willing to work a flexible schedule, including weekends, holidays and evening hours, in all weather extremes. 7. Must pass a background and drug screening.

Responsibilities

The Grounds/Custodial Manager oversees daily cleaning, maintenance, and trash removal operations to ensure a safe environment for zoo guests and staff. They also manage department personnel, handle event setup coordination, and monitor budgets and supply inventories.