CLIENT EXPERIENCE

The GAD will take overall responsibility for the client relationship ensuring a clear and transparent feedback loop into the agency. They will take on all top level account resource decisions, ensuring that 1000heads team members are intelligently positioned on the account and stay motivated and challenged.

REQUIREMENTS

• 10+ years of agency experience; tech or related industry is a strong advantage
• Ideally, experience with global tech brands and experience with executing campaigns that speak to and are centered around AI
• Strategically minded with the ability to interpret research and carry audience insight into messaging and social communications strategies
• Thrives on creativity with the ability to fuel and steer thinking that forms innovative and imaginative ideas
• Strong written, verbal communication, and presentation skills
• Holds a deep knowledge of the social media landscape and in touch with the new trends and behaviours constantly emerging
• Seasoned leadership ability with clear and transparent communication skills that assure clients and internal teams
• Established experience working within cross agency teams
• Has an entrepreneurial spirit and a competitive edge
  This job description acts as a guide to the key responsibilities and expectations of the role. You may be required to take on other reasonable and ad hoc projects as needed.

ROLE

The 1000heads APAC team are looking for a talented Group Account Director to join our team. A GAD at 1000heads is the business owner for two or more accounts (dependent on account scale). A GAD will be responsible for the development and quality control of each account. Ultimately, the GAD will own the client relationship and lead the creation and delivery of our work, ensuring strategic accuracy and creative quality.
You’ll will take on a dual role that blends client services expertise with hands-on social media execution. You will take ownership of client accounts, executing the strategy, and working with your direct reports to plan the delivery of social media campaigns. You will be the POC for senior clients (mostly based in Melb), face of new business pitches and a senior head within our growing Melbourne office.
This is a fantastic opportunity to work with some of the Australia’s biggest brands such as Isuzu, EnergyAustralia, Live Nation, Hisense and more.
The 1000heads team is a proud, powerful collective of Social Media obsessives, who are experts managing client relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, to Design, and Strategy to deliver transformational social-first work for our clients.