Group Account Director

at  OLIVER Agency North America

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

ABOUT THE ROLE:

OLIVER is looking for a Group Account Director to join the team! As a Group Account Director, you will ensure a smooth production of campaigns – from briefing designers and copywriters, to managing budgets and working with a talented team of client executives. You will be responsible for the management of relationships with clients and internal team members. As the senior point of contact, you will also coordinate the resources needed to service projects, build strategic operational plans, and balance the expectations of clients with the execution of creative and production work. Often, you will be expected to plan campaigns (D2C, Corporate/Internal, and B2B) and successfully develop business accounts financially while playing a positive role in the agency’s new business programs.

WHAT YOU WILL BE DOING:

• Taking a lead in client’s marketing and advertising strategies
• Leading a team to provide the utmost level of client service
• Liaising with clients at a senior level on a day-to-day basis
• Promoting the expansion of business with existing clients
• Completing projects to a specific schedule and within an agreed budget
• Using your skills to push clients, and the agency, creatively and strategically

WHAT YOU NEED TO BE GREAT IN THIS ROLE:

• Significant experience in professional client relationship management
• A background in advertising, design or marketing
• The ability to plan and strategize at a senior level
• A persuasive and confident approach to creative projects
• Excellent written and oral communication skills
• Effective team management capabilities
• A keen attention to detail and budgetary restraints
• Full awareness of creative processes and techniques – including digital platforms
• Corporate or global account management experience is an asset