Group Air Travel Advisor- Meetings & Events -USA REMOTE at Direct Travel

, , United States -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

0.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Group Travel Arrangements, Customer Service, GDS Computer Skills, International Fares, Travel Industry Knowledge, Communication Skills, Microsoft Outlook, Attention to Detail

Industry

Description

POSITION IS REMOTE/HYBRID/IN-OFFICE Responsible for the successful completion of comprehensive, accurate, and cost effective group travel arrangements in a dedicated environment, while adhering to company policies for travelers, as well as utilizing corporate contracts and preferred suppliers in an efficient and professional manner. * Completes domestic and international group travel arrangements which may include air, hotel, ground transportation, and rail * Operates within detailed client travel policies and procedures * Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues * Ensures compliance of a clients’ group travel policy while utilizing DT preferred vendors to maximize profit * Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure. * Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance * Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based * Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment * Engage with meetings and events team, meeting planners, and airline sales and support staff. * Performs other duties as assigned * Extensive domestic and international group air experience * Proficiency with international fares, routings, and required traveler documentation * 3-5 years group or corporate air experience * 3-5 years of GDS computer skills on Sabre system required. * Must demonstrate thorough travel industry knowledge * Ability to meet and exceed required performance standards * Excellent customer service skills required * Excellent verbal and written communication skills required * Knowledge of Outlook skills and basic Microsoft platforms #LI-Remote Qualifications * Extensive domestic and international group air experience * Proficiency with international fares, routings, and required traveler documentation * 3-5 years group or corporate air experience * 3-5 years of GDS computer skills on Sabre system required. * Must demonstrate thorough travel industry knowledge * Ability to meet and exceed required performance standards * Excellent customer service skills required * Excellent verbal and written communication skills required * Knowledge of Outlook skills and basic Microsoft platforms

Responsibilities

Responsible for the successful completion of comprehensive group travel arrangements while adhering to company policies. Interacts with travelers to provide support for customer service and technical issues.