ADDITIONAL INFORMATION

Job Number25127814
Job CategorySales & Marketing
LocationW Edinburgh, 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

As a Group and Events Planner, you will play a central role in coordinating our social and corporate clients’ experience with us. We are looking for someone who is detail-oriented, a skilled multitasker and a confident communicator.

As Group and Events Planner, key aspects of your role will include (but are not limited to):

• Reactively receives, handles and coordinates all group and event inquiries.
• Prepares and maintains group and event documentation, such as banquet event orders, rooming lists, room blocks, inventory and group resumes, ensuring everything is kept accurate and up-to-date.
• Identifies operational challenges associated with the group/event booking, and works with operational departments and the main client to solve challenges or develop alternative solutions.
• Coordinates, communicates and confirms event details and group requirements both verbally and in writing to the client and property operations.
• Participates in property site inspections.
• Conducts pre and post event meetings to review client needs and feedback.
• Ensures billing accuracy.

Our ideal Group and Event Planner is someone who has:

• Excellent communication skills – both written and verbal English
• Confidence using multiple computer systems to store, maintain and extract information (previous experience with OPERA Sales & Catering and SFA is preferred)
• Multi-tasking skills
• Problem solving skills
• The ability to adapt to changing circumstances
• The ability to work to strict deadlines
• Mediation skills
• A keen eye for detail
• A positive mindset and calm demeanour
• A genuine passion for working in hospitality

In return for your hard work, we give you:

• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops