Group, Conference and Events Executive

at  Hilton

Group, Conference and Events Executive
A Group, Conference, and Events (GCE) Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

As Group, Conference, and Events (GCE) Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activitie

A Group, Conference, and Events (GCE) Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a Sales environmen