Establish strong relationships with Sales, Service, and other stakeholders across retail and B2B to support customers in their sales and delivery journey, train field teams on financial processes and products, and build strong operational relationships with financial partners and banks to promote quick problem-solving and handle complaints.
Support the successful onboarding of new employees as well as with administrative tasks of team organization, such as shift and vacation planning
Review and approve required documents for vehicle delivery and/or payment, ensuring accuracy and punctuality. Also monitor the correct processing of all tasks before delivery, proactively prevent and resolve financial risk cases, and clarify deviations immediately.
Your responsibilities include overseeing your team's tasks and providing support to your colleagues. The day-to-day operations of the business, particularly in cases involving escalation and complex issues.
Collaborate with them to develop solution strategies and implement them. Manage and reduce Accounts Receivable and Funding Delay metrics while driving compliance with payment terms from Financial and Enterprise partners.
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