A bit about us.
Grind is a coffee company that lives in London. Since opening Shoreditch Grind in 2011, we’ve expanded across London with cafés, coffee trucks and a state-of-the-art coffee roastery. Today, we serve millions of cups of coffee across the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. You’ll find our coffee beans, compostable coffee pods and ready-to-drink coffee cans - in supermarkets across the UK and in hotels around the world.
Based in Shoreditch, we have a team of talented people working on everything from product development to finance, to customer experience. We’re looking for someone to join our growing team and help us in building the future of Grind.
We think coffee can be a force for good. Whether it’s through creating the UK’s first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we’re on a mission to be the world’s most sustainable coffee company.
In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods’ worth of ocean-bound plastic.
A bit about the role.

As Grind looks to the future, our Group L&D Business Partner will be responsible for supporting key growth initiatives in the following areas:

• Developing our managers and leaders to support growth and drive high performance.
• Equipping teams with core business skills essential for scaling, such as project and change management.
• Strengthening our performance management infrastructure, including more effective Personal Development Plans, improved appraisal processes, talent planning and skill gap analyses.
• Supporting mental health, wellbeing and belonging within teams to foster a healthy, inclusive work environment.

The right candidate will be excited by large change initiatives, and will be able to partner effectively across all areas of the business. You will be responsible for design, delivery, review, and strategy in hospitality, manufacturing, and head office teams.
This role is based on-site with up to one week with up to one weekend day per month. You will regularly visit our locations around London to meet with stakeholders and facilitate training. This role will also entail occasional travel to Manchester, pending the opening of our newest cafe (expected June 2025).

Role responsibilities.

• Partner with leadership to identify learning needs
• Design and implement learning solutions through blended learning programmes (digital and in person)
• Effectively analyse learning data to measure impact, identify skill and knowledge gaps, enhance program effectiveness
• Track ROI to inform strategic decision-making
• Manage learning programs from onboarding to leadership programs
• Support ongoing talent development including succession planning and development pathways
• Champion a continuous learning and development environment by supporting all levels of the business
• Utilise and implement further programs through our learning system (Elmo)
• Deliver targeted solutions to support transformational change

You’ll have.

• Proven experience in a Learning & Development role, ideally as an L&D Business Partner, L&D Manager or equivalent.
• Experience working in a fast-paced environment where a high proportion of teams are not desk-based (e.g., hospitality, retail, ecommerce, FMCG etc.)
• Proven experience of senior stakeholder management.
• Knowledge of instructional design, adult learning theory, and modern learning methodologies.
• Experience with LMS platforms and digital learning tools.
• Strong analytical mindset with ability to translate data into actionable insights.
• Excellent communication and project management skills.

Bonus if you have…

• CIPD qualification or equivalent L&D certification is a plus. We know that the pathway to excellence is not always a qualification so if you have equivalent education or work experience, your application is welcome.
• Knowledge of Elmo.
• Experience working in a multi-channel environment.

Diversity and Inclusion.
Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
If there are any adjustments you need to help you bring your best self to an interview with us please let us know.

Benefits and perks

• 25 days of holiday per annum plus Bank Holidays
• Access to our company wellness scheme
• Full access to our mental health service
• Great staff discounts for friends and family
• Career development opportunities

Salary
£40,000 - 50,000

As Grind looks to the future, our Group L&D Business Partner will be responsible for supporting key growth initiatives in the following areas:

• Developing our managers and leaders to support growth and drive high performance.
• Equipping teams with core business skills essential for scaling, such as project and change management.
• Strengthening our performance management infrastructure, including more effective Personal Development Plans, improved appraisal processes, talent planning and skill gap analyses.
• Supporting mental health, wellbeing and belonging within teams to foster a healthy, inclusive work environment

Role responsibilities.

• Partner with leadership to identify learning needs
• Design and implement learning solutions through blended learning programmes (digital and in person)
• Effectively analyse learning data to measure impact, identify skill and knowledge gaps, enhance program effectiveness
• Track ROI to inform strategic decision-making
• Manage learning programs from onboarding to leadership programs
• Support ongoing talent development including succession planning and development pathways
• Champion a continuous learning and development environment by supporting all levels of the business
• Utilise and implement further programs through our learning system (Elmo)
• Deliver targeted solutions to support transformational chang