Group Manager - Operations (PMO F&A process) - Job location Pune Viman Naga at WNS Global Services

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

0.0

Posted On

23 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contract Management, PMO, Billing Process, Revenue Forecasting, Headcount Projection, Stakeholder Coordination, Commercial Negotiation, Change Control Management, Financial Analysis, Governance Management

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description Role: Group Manager – Contract Management & PMO Contract Management Oversee the complete contract lifecycle, including: Preparation of change control notes in alignment with client agreements Coordination with internal stakeholders such as Legal and Finance to review and validate change control documentation Partnering with Client Relationship Managers to ensure timely execution of change requests Maintaining an organized repository of all contractual documents, including MSAs, SOWs, and CCNs Collaborate with cross-functional teams to track action items from key client meetings and ensure completion within agreed timelines Support senior leadership in contract-related discussions, commercial negotiations, and decision-making Program Management Office (PMO)Manage the client billing process (monthly invoicing), including: Generating invoices based on agreed FTE counts and processed UTP volumes Addressing client queries related to billing and ensuring timely payment follow-ups Coordinating with Client Relationship Managers to obtain Purchase Order (PO) details for invoicing Develop and present monthly revenue forecasts, highlighting any variances to leadership Prepare headcount projections on a monthly basis and flag deviationsEnsure accurate mapping and classification of resources within the payroll system Drive and manage governance routines and engagement cadence with the client Qualifications Graduation

Responsibilities

Oversee the complete contract lifecycle including change control notes and coordination with legal and finance teams. Manage the PMO functions such as client billing, revenue forecasting, and resource mapping within the payroll system.