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Group Manager - Operations-REF85049C at WNS Global Services

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Finance, Business Administration, RTR, PTP, OTC Operations, BPO Environment, ERP Systems, SAP, Leadership, Data Analysis, Reporting, Communication, Problem Solving, Time Management, Stakeholder Management

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Education: Bachelor’s degree in Finance, Business Administration, or a related field.Experience: Minimum 15 years of experience in RTR, PTP, and OTC operations within a BPO environment.ERP Expertise: Strong working knowledge of ERP systems (e.g., SAP).Leadership: Proven experience in managing large teams and driving performance.Analytical Skills: Proficient in data analysis and reporting (Excel, Power BI, etc.).Communication: Excellent verbal and written communication skills.Problem Solving: Strong decision-making and issue resolution capabilities.Time Management: Ability to manage multiple priorities and meet tight deadlines.Stakeholder Management: Experience working with global clients and cross-functional teams. Qualifications BCOM

Responsibilities

The Group Manager - Operations will oversee operations in RTR, PTP, and OTC within a BPO environment, managing large teams and driving performance. The role requires strong analytical skills and effective communication to collaborate with global clients and cross-functional teams.