Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Group Manager - Operations at WNS Global Services

Milnerton, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Management, Performance Management, Conflict Resolution, Coaching, Strategic Thinking, Communication Skills, Insurance Domain Knowledge, Operational Management, Planning, Prioritization

Industry

Business Consulting and Services

Description

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description Group Manager for a USA Insurance campaign Management of high performing teams • Confidence and creditability Manager a team of Deputy Managers and Assistant Managers • Ability to effectively communicate information and knowledge assertively, whilst demonstrating empathy with customers and colleagues. • Ability to prioritise deliverables and plan accordingly • Embraces change whilst remaining productive and positive • Leadership / Management and conflict resolution skills • Performance management and disciplinary skills • Ability to coach and motivate individuals • Excellent written and communication skills • Willingness to be approachable • Determination to achieve targets • Strategic thinking Qualifications Qualifications Grade 12 US 24/7 Night shift Seasoned Operations Manager for a US Insurance domain

Responsibilities

Lead and manage high-performing teams of Deputy and Assistant Managers for a USA Insurance campaign. Focus on achieving targets, performance management, and strategic operational execution.