As a Pioneer in the industry, Clements Medical Group are looking to expand models of care and support to rural communities and are currently seeking a Group Operations Manager to join their team. This new role will oversee operational facets of the Medical Practice business in the area of Business Management and Reporting, Compliance, Accounts IT, Marketing, HR and Acquisition. We’re on the lookout for a Group Operations Manager who is ambitious about making things work brilliantly.

Reporting to The Founder, this role is part of the Senior executive team and assists with the implementation of Practice Management best practice policy, Acquisition and Growth. Our team is built on respect, collaboration, and a shared commitment to doing meaningful work well. We take pride in creating a workplace where people feel supported, valued, and part of something important.

https://www.clementsmedical.com.au/our-team/careers/

Role Overview:

We are seeking a highly skilled and dynamic Group Operations Officer to lead the operational expansion of Clements Medical clinics across the Townsville and North Queensland region. Our team is built on respect, collaboration, and a shared commitment to doing meaningful work well. We take pride in creating a workplace where people feel supported, valued, and part of something important.

• Oversee operational facets of Clements Medical Group business in the areas of Business Management and Reporting, Compliance, Accounts, IT, Marketing, HR, Recruitment  
• Lead a team of Practice Managers to deliver on the business plans and manage a team of PMs 
• Ensure standard operating processes are in place
• As a member of the senior executive team implement the group strategy with The Founder
• Set and achieve KPI’s and benchmarks for the business set in conjunction with The Founder and Practice Managers
• Implement corporate culture and values. Promote continuous improvement “can do” attitude and positive work environment
• Represent the Clements Medical Group at industry events and in the local community and promote our branding, values and ethics (some travel will be required)

Skills required for this role include:

• demonstrable experience at a senior level across a variety of disciplines including operations and management