Group Product Manager - Argos Customer Experience at Sainsburys
London EC1N, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Aug, 25

Salary

10000.0

Posted On

06 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience

Industry

Marketing/Advertising/Sales

Description

SALARY: COMPETITIVE PLUS BENEFITSLOCATION: HOLBORN STORE SUPPORT CENTRE AND HOME, LONDON, EC1N 2HTCONTRACT TYPE: FIXED-TERM ASSIGNMENTBUSINESS AREA: SAINSBURY’S TECHCLOSING DATE: 19 MAY 2025REQUISITION ID: 302764

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
Job Title: Group Product Manager – Argos In Store E2E Customer Experience (18-Month Fixed Term)
Location: Flexible (travel required to the London office)
About Us: At Argos, we are dedicated to delivering exceptional digital experiences to our customers. Our in store shopping experiences are a key component of our strategy to enhance drive frequency and help us transform to win. We are looking for a talented Group Product Manager to join our team on an 18-month fixed-term basis to lead and inspire our product management team.
Role Overview: As the Group Product Manager for the end-to-end customer experience in store, you will be responsible for delivering the technology that powers our vision by making the in store customer experience easy for customers, whether they are shopping or collecting with us. You will also line manage a Senior Product Manager, Product Manager and an Associate Product Manager. This role requires a strategic thinker with strong leadership skills and a passion for creating innovative digital solutions.
Please note this is a 18-Month Fixed Term Contract.

Responsibilities
  • Develop and execute the product strategy for across our in store customer experience, aligning with the company’s overall goals and objectives.
  • Lead, mentor, and manage a team of product managers, including a Senior Product Manager, Product Manager and an Associate Product Manager, fostering a collaborative and high-performance culture.
  • Work closely with cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality product features and enhancements.
  • Conduct market research and analyse customer feedback to identify opportunities for product improvements and new features.
  • Define and prioritise the product roadmap, ensuring timely delivery of key initiatives.
  • Monitor and analyse key performance metrics to measure the success of our experiences and make data-driven decisions.
  • Communicate product vision, strategy, and progress to stakeholders at all levels of the organisation.
  • Stay up-to-date with industry trends and best practices to ensure we remain competitive and innovative.
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