We are seeking an experienced and visionary Product Manager Customs Solutions to own and develop CSG’s service portfolio in key areas across all markets. This is a pivotal role responsible for driving the consistency, quality, innovation, and scalability of CSG’s services and solutions, ensuring we continue to lead the market and bring value to our customers.
You will serve as a key link between operations, sales, marketing, IT and executive leadership, shaping the strategic direction of our offerings while remaining grounded in regulatory developments, service delivery and customer needs.
This role will report to the Group Marketing Director and is a remote position based out of our head office in Rotterdam, The Netherlands.

4. EDUCATION & KNOWLEDGE SHARING

• Develop and conduct internal training for Sales, Operations, and other teams to ensure clear understanding and accurate delivery of services across Europe.
• Organize webinars, workshops, and service knowledge sessions for customers and internal audiences.
• Establish best practices and share case studies across the organization.

QUALIFICATIONS & EXPERIENCE

• 7+ years of experience in customs clearance and trade compliance within an international company.
• Experience working both as a broker and a client-side customs lead preferred.
• Proven background in product or service management in a multinational environment.
• Strong understanding of customs IT systems, digital tools, and regulatory frameworks.
• Demonstrated expertise in project leadership, stakeholder management, and cross-functional collaboration.
• Skilled in conducting trainings, developing documentation and pricing.

SKILLS & COMPETENCIES

• Strategic thinker with a hands-on approach and a customer-first mindset.
• Exceptional interpersonal and cross-cultural communication skills.
• Strong analytical, documentation, and project management abilities.
• Fluent in English; proficiency in at least one additional European language is strongly preferred.
• Ability to travel across Europe as needed.