About the BusinessThis global SaaS business is at a pivotal point in its Product evolution. Having brought multiple products and capabilities together into a platform used by thousands of professional services firms globally, the foundations are now in place for its next phase of growth.

The opportunity now is to shape what comes next: which customer problems are worth solving, which features and capabilities should be built directly into the product, where to invest, what to prioritise, and how the broader product portfolio should evolve over the next three to five years.

This is a high-impact Group Product role at the centre of those decisions, combining long-term Product strategy with the craft and commercial judgement to turn that strategy into products and capabilities customers genuinely value.

About the RoleThis newly created Group Product Manager role has been established to help define the future direction of one of the company's most strategically important product ecosystems.

Reporting into a Director of Product, you'll define the long-term strategy, vision, and commercial direction for a platform used by thousands of businesses globally.

The product already exists. The challenge now is determining how it evolves, where the business should invest, and how the wider portfolio comes together around a clear customer and commercial strategy.

You'll help define:

• Which customer problems and capabilities the platform should own.
• Where the business should invest, consolidate, or retire products.
• What should be built internally, acquired, or delivered through strategic partnerships.
• How the ecosystem should be positioned, packaged, and monetised.
• How AI and automation should shape the future customer experience.
• How the platform supports growth across Australia, the UK, and North America.
• How multiple products and teams come together to create a seamless customer experience.

You'll operate across the portfolio, bringing together customer insight, market understanding, commercial thinking, and product strategy to influence long-term investment decisions.

While you'll work closely with delivery teams, your primary focus will be helping the business decide where to play, what to prioritise, and why.

About YouWe're looking for someone who thrives in ambiguity and enjoys solving large, complex product challenges. 

You'll likely bring:

• Experience defining strategy for platform, ecosystem, marketplace, or SaaS products.
• Strong portfolio thinking with the ability to connect multiple products around a common vision.
• Commercial acumen across pricing, packaging, monetisation, investment, or growth strategy.
• Experience making build, buy, or partner decisions.
• The ability to connect customer problems, business objectives, and product investment decisions.
• A track record of turning complex, ambiguous opportunities into clear, executable product strategies.
• Strong product discovery, customer research, and market validation capabilities.
• The ability to influence senior stakeholders and align multiple teams around a shared direction.

Experience within accounting software, fintech, workflow software, professional services technology, or B2B SaaS environments will be highly regarded but is not essential.