Group Reservations Coordinator - Hotel del Coronado, A Curio Collection by Hilton
The iconic Hotel del Coronado is looking for a Group Reservations Coordinator to join the team! Join one of the last surviving wooden Victorian beach resorts in the world and after a and expansion, the resort is more stunning than ever.
Located on Coronado Island just minutes from Downtown San Diego, this 28-acre property was built in 1888 and has over 750 rooms (to include cottages and villas), 65,000 square feet of banquet space, and 10 food and beverage outlets. This includes 4 restaurants, 2 bars, food truck, marketplace, ice cream shop, and in-room dining.
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• Processes group reservation information including rooming lists, suites, resumes and billing requirements
• Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office.
• Answers calls, returns e-mails and voicemails. Assists guest in booking reservations, by providing superior property knowledge.
• Coordinates and implements department activities and projects.
• Audits OnQ PM for reservations accuracy. Looks for special requests, coding issues and billing requirements.
• Reviews actualized rooms for potential billing errors.
• Reviews group pick up, assist in ensuring proper availability. Monitors and Charges, No Shows and Late Cancels daily.
• Reviews and audits third parties and consolidate
• Assists management by booking transient reservations
• Attend group related meetin